Payment Questions

Accepted Payment Methods

How to pay for services?
Payment for services occurs automatically using various payment systems. If for some reason accessible payments methods is not convenient to you, please contact us to discuss alternative ways of making the payment.

Can I make one-time manual transactions?
When you make a manual payment, your services can be run immediately after we receive your payment. You’ll accrue costs that are deducted from your manual payments. As long as you've got money in your user account to pay for your services, your services will run. We'll send you an email when the money in your account has gone and you have active services.

Subscription Billing

How does recurring billing work?
You will be billed immediately upon subscribing, and then once a month thereafter.

Can I subscribe to more than one service?
When you sign up for the first time, we will create your user account. You can then use this same login to subscribe to as many services as you need.

How can I cancel my subscription(s)?
You can cancel your subscription(s) at any time through the Dashboard. Simply navigate to your account menu and select Billing > Active Subscriptions.

Is there a minimum subscription period?
One month. You will continue to get the service for the remainder of the month you paid for which is when the cancellation of the subscription is made effective and when you will no longer have access to the service.

Static Pro Access

How to activate access to a one-time paid service?
To activate your service, enter the access code you received. Once payment is completed, an access code will be sent to your email address.

How long will the access code be active?
The access code has no time limit. You can use it at any time.

How many times can I use a one-time access code?
The access code has no time limit, so you can use it at any time.

What happens to the access code if my website is unavailable when processing starts?
Before processing, our system first checks the availability of the website and only then deactivates the access code you entered. If your website is unavailable, the access code will not be deactivated and you will be able to use the service later when your website is back online or use it for any other website.

What to do if your access code is not accepted?
Please provide our customer support with your payment details and payment date, our team will help resolve the issue as soon as possible.