Payment Questions

Accepted Payment Methods

How to pay for services?
Payment for services occurs automatically using various payment systems. If for some reason accessible payments methods is not convenient to you, please contact us to discuss alternative ways of making the payment.

Manual payments
When you make a manual payment, your services can be run immediately after we receive your payment. You’ll accrue costs that are deducted from your manual payments. As long as you've got money in your user account to pay for your services, your services will run. We'll send you an email when the money in your account has gone and you have active services.

Payment for services

How does one-time service start?
Payment is made by entering off the received PIN. After payment, the PIN will be sent to your e-mail. Instructions for payment are given when choosing the appropriate payment systems.

How to pay for regular services?
The payment for these services occurs automatically of funds contributed to your balance sheet.

General issues

How long the PIN has been active?
The PIN is not limited by the time of the action. You can use it anytime.

How many times can I use a one-time PIN?
One-time PIN can be used to start services only once.

What to do if I bought a PIN, but at the time of launch my site was not available?
Before you start scanning, MySitemapGenerator first checks the availability of the website and only then deactivates the access code you entered. If your website is not accessible, the access code will not be debited and you will be able to use the service later when your site resumes work.

The received PIN code is not accepted (Error: the PIN was entered incorrectly)
Inform the payment details, the received code and the date of payment - we will certainly help to solve the problem.